General terms and conditions of sale
The present general terms and conditions of sale (GTC) regulate the sales of the products offered on this site (www.bacco.be) as well as the management and access to this site. We reserve the right to modify them.
The fact of placing an order via our site implies the buyer’s acceptance of these GTC. Only adults can contract. As soon as the order is placed, the buyer receives a confirmation email containing the details of the order. Unavailable products are indicated on the site and we can inform of their new availability either via the site or via email on request. We reserve the right to cancel/refuse an order that we consider abnormal.
The prices mentioned on this site are in Euros, all taxes included, excluding delivery costs. Our prices may vary during the year but the price applied to the buyer is the price indicated on our site at the time of his order.
Payment is made in advance by bank transfer to the account of Enoteca Per Bacco BV indicated in the confirmation e-mail. As soon as the transfer is received, you will receive a second e-mail indicating that the order is complete, i.e. that it has been sent to you.
4. DELIVERY / COLLECTION
Delivery is made from Belgium, by the management, to an address in Belgium that the buyer clearly mentions when ordering. The buyer has the choice between different modes of delivery (home delivery or collection from Per Bacco’s head office in Tervuren) and the price of the delivery depends on this choice. Home deliveries are made either on Fridays or Saturdays. Pick-ups in Tervuren are by appointment only. Home delivery is free of charge, in the municipalities of Tervuren, Wezembeek-Oppem, Crainhem, Sterrebeek, Overijse, Hoeilart, La Hulpe, Woluwe-St-Pierre, as from an order of 12 bottles.
5. RETURNS – REFUND
The buyer may return a product purchased via our site within 8 days of receipt if it does not meet his expectations. We will reimburse the price of the said product (excluding shipping costs and excluding return costs), on condition that the product is returned in perfect original condition and in its original packaging. If the product is returned to us because of our responsibility, the return costs (using standard postal service) will also be refunded to the buyer.
6. SITE – INTELLECTUAL PROPERTY
The website www.bacco.be is the property of Enoteca Per Bacco BV, which is the publisher. The site is hosted by OVH. The content of our site may therefore not be copied or used for any purpose other than for private use. This site is intended to be as complete and explanatory as possible, however we decline all responsibility for any damage (direct or indirect) caused by access or non-access to this information.
This contract is subject to Belgian law. In the event of a dispute, the court of Leuven has sole jurisdiction.
8. PROTECTION OF PRIVACY
The buyer has at any time the right to remove, modify or access his data by simple request to Enoteca Per Bacco BV (by email through our contact page or by phone). The buyer’s data (name, billing and delivery addresses, telephone and email) will not be communicated to third parties under any circumstances and will only be used to fulfil the sales contract.